Services

We collaborate with multiple paid advertising platforms to push your unit onto the market. Advertisements are updated and refreshed regularly. Our office handles all incoming enquiries from prospective tenants, coordinating and communicating as needed.

Each building is assigned to a dedicated showing agent from our office. No lockboxes are involved in the transaction of keys. The showing agent will be present for all viewings, to meet the client in person.

We then execute background/credit checks, reference calls, and collect all pertaining information to put together an application package for your review. Tenants are selected with your express approval.

We structure the Ontario Standard Residential lease document between the condominium owner and the tenant and administer all aspects of the terms including obligations to the Condominium Corporation and guideline rent increases.

Our leasing process also includes additional terms, which outline to the tenant further information with regards to condominium rules and regulations, notice of termination, repairs/maintenance, and more.

We ensure your rent is collected on time and in strict accordance with provisions of the lease. Our office offers a variety of methods of payment to tenants, and will work with them directly in the case of any difficulties.

We will ensure that all operating expenses are paid from revenue collections. Our management portfolio size allows us to negotiate lower costs for insurance, advertising and repairs and maintenance than individual owners can negotiate.

Our management of your condominium includes a digital photo record of the prime rooms of your suite to provide a visual record of the condition of the property at the time our service commences.

Our management team is conversant in all aspects of the physical care of your condominium. We will report to you on any repairs that may be required throughout the leased period, and negotiate best prices from our extensive pool of professional trades to ensure cost-efficiency.

We facilitate all communication with your tenant throughout their time in the unit. We pride ourselves on working through difficult situations with empathy and understanding, while maintaining a strict accordance with all terms laid out by Ontario’s rental laws.

The scope of our renovation services include painting and plaster, windows and blinds, appliance replacement, flooring replacement, plumbing work, electric, and more.

We will provide repair and replacement estimates for your assessment prior to the commencement of all jobs. Our office collaborates with a database of long-time trusted contractors to ensure you get the most competitive rates, and highest quality of work.

We will coordinate full paint jobs, touch-ups, plaster and caulking at competitive rates to restore the unit after tenant turnover. Our team will oversee each step of the process, from coordinating access to colour selection.

Through our extensive list of contractors, our management team will coordinate the sourcing, delivery and installation of replacement appliances, as well as reliable repair solutions for any existing wear and tear.

Our office will coordinate a consultation to have professional window coverings installed with your choice of opacity, style, colour and mechanism.

Our office can arrange for a licensed electrician or plumber to assess any issues that may arise within your unit, and prevent similar deficiencies from occurring in the future.

We work with the onsite management office of your condo to coordinate work performed by the building’s licensed contractors where necessary.

Upon request, we will oversee the repair, replacement, or refurbishment of all styles of hardwood floor at competitive rates, as well as carpet restoration and replacement.

In tandem with the corporation, we will ensure all flood damage is dealt with by swift and efficient means. Our office will keep you informed of all restoration efforts, and send in contractors accordingly to properly restore the damaged area.

As a part of our move-out inspection, we will arrange for a deep clean of the unit prior to the upcoming move in date at a competitive rate.

We can provide a proposal containing a variety of furniture/accessory packages by our design team, along with a full cost analysis, coordination, delivery and installation. Set up and activation for cable, phone and internet can be provided, along with a full comprehensive digital portfolio of the finished setup. More information on our furnishing package can be found in the Useful Links section.

Our management fees are structured to be competitive with market rates. There is a one time leasing administration fee for conducting the tenant screening, credit review, tenant selection and lease documentation.